Charles & Alice Privacy Policy

Charles & Alice Inc. (the “Company”), has created this privacy policy statement for fruitfriends.com (the "Site") in order to demonstrate our firm commitment to your privacy. (“We” or “our” or “us”, as used in this Privacy Policy, includes the Charles & Alice family of companies, and websites.) The following discloses our information gathering, use and dissemination practices for the information collected through the Site. We encourage you to read this Policy before using this Site. By using or accessing this Site, you agree to our Privacy Policy. If you disagree with any part of this Privacy Policy, please do not access or use the Site. If you have any questions or concerns, please contact us through our “Contact Us” form, and we’ll be happy to answer them.

We may collect personally identifiable information about you (“Personal Information”), such as your name, your e-mail address, your zip code, as well as questions, comments and feedback that you may provide to us through the “Contact Us” form. If you choose to opt-in by submitting information through our “Contact Us” form, you may receive further correspondence from us consisting not only of answers to your messages and inquiries but also information on the Fruit Friends brand, products and activities. You may opt out of receiving such communications at any time, by contacting us through our “Contact Us” form.

We will never sell your Personal Information to any third party without your consent except in the case of a sale or merger of Charles & Alice Inc. But we may share personally identifiable information to enable third parties to provide additional features relevant to you on the Site.  These third parties may include affiliated entities; business partners, service providers, management or marketing agencies.

Please note that we reserve the right to access and/or disclose Personal Information as required by courts or administrative agencies and to the extent required to permit us to investigate suspected fraud, harassment or other violations on any law, rule or regulation, including our Terms of Use, or to protect our rights, property or safety or that of our employees, our customers or the public.

In addition, we may collect non-personally identifiable information, such as your IP host address, the web site you’ve left to visit fruitfriends.com, the type of browser and operating system used, pages visited while on the Site, items clicked, time spent and the Internet address of the website you then visit.

Non-personally & personally identifiable information may be aggregated to improve and enhance your experience on the Site and also to better understand customer interests and preferences and provide relevant information (the “Aggregate Information”). We may share this Aggregate Information with unaffiliated third parties, such as business partners and marketing agencies in an anonymous form, which means that the Aggregate Information we share will not contain or be linked to any Personal Information.

Our Site requires the use of cookies. Cookies are data that a web server transfers to an individual's computer for recordkeeping purposes. Cookies are an industry standard used by most websites and help facilitate users' ongoing access to and use of a particular website by, for example, providing information used to deliver content specific to your interests and for other purposes, such as security and other account administrative functions, and which may track Personal Information.

Cookies do not cause damage to your computer systems or files, and only the website that transferred a particular cookie to you can read, modify or delete such cookie. If you do not want information collected through the use of cookies, there are simple tools available in most browsers that allow you to delete existing cookies, to automatically decline cookies or to be given the choice of declining or accepting the transfer of particular cookies to your computer. Please refer to your browser instructions or help screen to learn more about these functions. You should note, however, that declining cookies may make it difficult or impossible for you to use portions of the Site.

The security of your Personal Information is very important to us.  We use physical, electronic and managerial procedures as well as encryption software to secure information transmission from your computer to our servers. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us, or information stored on the Site or our servers, will be free from unauthorized access by third parties such as hackers, and by using the Site you assume this risk.

Some portions of the Site may be directed to children under 13. In these areas of the Site, our conduct is governed by federal law and regulations that address children’s online privacy, and we strictly abide by the last amendments adopted in December 2012 by the FTC to the Children’s Online Privacy Protection Act (COPPA), taking effect from July 1, 2013. The full text of the new rule can be found at: ftc.gov/os/2012/12/121219copparulefrn.pdf.

Our conduct is governed as well by the guidelines of the Children’s Advertising Review Unit (CARU), a part of the Council of Better Business Bureaus. If you are under 13, please be sure to read this notice with your parent or legal guardian.

We do not knowingly collect Personal Information from children under 13 on the Site, except as permitted by legal requirements and the CARU guidelines. We sometimes offer promotions on the Site, such as contests, sweepstakes and games, which children may enter. In those cases, we do not require a child to disclose more information than is reasonably necessary to participate in the promotion as a condition of participation. If we need more than just your child’s first name (or screen name) and e-mail address for your child to participate in a particular online promotion, we will ask your child for your e-mail address so that we can notify you of your child’s request and obtain your permission. When we ask for your permission, we will tell you what we will do with the information that you or your child provides to us. Unless you have explicitly consented, we do not (i) use your child’s personal information for any purpose other than to complete the promotion or (ii) share the information with third parties except as described above in this Privacy Notice. We do not keep your (or your child’s) email address unless you tell us it is okay. If we become aware that Personal Information from a child under 13 has been collected without such child’s parent or guardian’s consent, we will use all reasonable efforts to delete such information from our database. Upon proper identification, a parent may review any Personal Information we have collected from his or her child if we still have the information in our database. The parent also may request that the child’s information be deleted from our database and may refuse to permit further collection or use of the child’s information. If you are a parent and wish to exercise these rights, please use the “Contact Us” form.

Our Site may contain links to other websites not managed by us. Other websites may also reference or link to our Site. We are not responsible for the privacy practices or the content of such other websites. We provide such links only as a convenience and the inclusion of a link on our Site does not imply endorsement of the linked Site by us.  We encourage you to read the privacy statements of each and every website that you visit.

We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. However, if at any time in the future we plan to use Personal Information in a way that differs from this Policy, we will post such changes here and provide you the opportunity to opt-out of such differing uses. Your continued use of the Site following the posting of any changes to this policy means you accept such changes. It is your responsibility to periodically review the Privacy Policy and Terms of Use.

By providing your e-mail address to us, you expressly consent to receive e-mails from us. We may use e-mail to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us, provided that we will not give your e-mail address to another party to promote their products or services directly to you. If you do not opt-in, we will not send you promotional offers.

If you receive an unwanted e-mail from us, you can simply opt out of future e-mails. We also give you the option to remove your Personal Information from our list of active users completely. All unsubscribe or opt-out requests should be sent to us through the “Contact Us” form or by sending your op-out request to info@fruitfriends.com and we will process your request within a reasonable time after receipt. We are not responsible for removing your Personal Information from the lists of any third party, such as a business partner, that has been provided your information in accordance with this Privacy Policy.

The Site is operated in the United States. Given that we are an international business, our use of your information necessarily involves the transmission of data on an international basis. By using the Site, or providing us with any information, you consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may be different from those in the country where you reside and/or are a citizen.